Frequently Asked Questions
How is your accommodation sourcing service complimentary?
Our accommodation sourcing service is 100% complimentary to the client as hotels pay us commission as agents. This does not impact upon recommendations from us.
What is your payment schedule for weddings & events?
For Weddings & special events, our payment schedule is based on the length of time between confirmation and date of event. But is typically the following:
25% deposit to secure date on return of the contract
25% payment 9 months prior to wedding date
25% payment 6 months prior to wedding date
Final Payment 30 days prior to wedding date
Alternatively you can choose to pay for your wedding & special event monthly. Please discuss this with us prior to confirming, as a direct debit will be set for this.
For Conferences and Meetings, the payment schedule is:
For event services with an estimated total over £10k, a 25% deposit will be taken on confirmation. Monthly invoices will be sent and the final invoice will be adjusted by on the deposit.
For event services with an estimated total under £10k, monthly invoices will be sent. A card will be asked for guarantee
What are your payment terms?
For invoices for services, payment terms are 30 days.
Where pre-agreed payment dates are in place in the contract, payment must be received by this date. Late payments may incur charges and will result in work stoppage until payment is recieved.